Knowledge Base
Register
Club Caddie Retail and F&B RegisterTee-Sheet
Club Caddie Tee-SheetActivities
Create custom resource groups and create bookable reservationsEvent Manager
Club Caddie Event ManagerCustomer Relationship Management
Club Caddie Customer ManagementMember Management
Club Caddie Member ManagementOn-Demand
Club Caddie On-DemandSales History
Club Caddie Sales HistoryVouchers
Voucher and voucher managementReporting
Club Caddie ReportingSettings
Club Caddie SettingsEmployee Time-Clock
Employee clock-in and clock-out usage and related reportingWeb Portals
Tee time book and member management portalsAdmin Tips
Collection of admin tipsHardware
Credit Card Readers and Other Peripheral DevicesMobile App
White Label Club Caddie Mobile App for IOS or AndroidEmail Marketing
Everything you'll need to know to get started as a new user: import lists, create emails, send emails, and view tracking reports.Websites
Information on websites designed by Club Caddie3rd Party Integration
Commonly asked questions for 3rd party integrations
Recent Articles
Troubleshooting Connectivity
Article Content: This article guide provides a step-by-step troubleshooting process for resolving connectivity issues with Club Caddie. It outlines how to test the connection using a hotspot, bypass potential firewall restrictions, configure firewall ...Tee-Sheet - Cancel Confirmation
Article Contents: This article contains step-by-step instructions on sending cancel confirmation. Step-by-Step Guide: Cancel confirmation Step 1: Select “Tee Sheet” from the main menu. Step 2: Right click on the booking you would like to cancel. Step ...Partial refund for Member Charges
Article Content: How to apply a partial refund to class billing. If a Class pays a total payment, users can refund a portion of that amount. Step by Step Guide: Step 1: Click on the Sales Module. Then, search for the transaction you want to refund ...Payment Type Options
Article Content: The Payment Types Builder lets you customize payment options across your facility by location or terminal. You can rename and organize all payment options like, and even integrate Custom Payments for added flexibility. Payment ...Prepaid Tee Time Liabilities
Article content: The new Prepaid Tee Time Liability feature allows facilities to require a flat fee deposit per player for online bookings, ensuring partial payment is collected upfront. This deposit can be configured as nonrefundable, streamlining ...
Popular Articles
Register - Search an Item
Article Contents: This article contains a step-by-step guide on how to search for an item. Step-By-Step: Step 1: Go to the REGISTER module from the main menu. Step 2: Type the item name to be searched in the search field above the tabs to search for ...Tee-Sheet - Reserve / Book A Tee Time
Article Contents: This article contains step-by-step instructions on reserving a new tee time within the tee-sheet module. Step-by-Step Step 1: Select “Tee Sheet” from the main menu. Step 2: The default date selection will be today's date. If you ...Tee-Sheet - Issue A Rain Check
Article Contents:- This article provides step-by-step instruction on how to issue a Rain Check or refund a transaction directly from the tee Sheet module. Step-By-Step: Step 1: Click on the "Tee Sheet" button from the top navigation bar. Step 2: ...Registering for the member portal
Welcome to your new membership portal! You can use this new hub to keep up-to-date on club information, edit your membership details, view and manage purchases and payments, book tee times & reservations, and much more. This handy guide helps walk ...Tee Sheet - Quick Pay
Article Contents: Quick Pay allows for you to easily check in and pay for golfers directly from the tee sheet through the integrated register. Learning how to navigate and use this important feature can help to vastly decrease your golfer's wait time ...