--- title: "Browser - Register: Processing a Credit Card Payment" description: How to process a credit or debit card payment in the Club Caddie Browser Register, from selecting the card tender to completing the sale. --- [Skip to content](https://support.clubcaddie.com/browser-register-processing-a-credit-card-payment#main-content) English Show submenu for translations [![CC fiserv. 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Enter your question and get step-by-step tips. - There are no suggestions because the search field is empty. 1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en) 2. [Browser](https://support.clubcaddie.com/browser?hsLang=en) 3. [Register](https://support.clubcaddie.com/browser?hsLang=en#register) August 30, 2026 # Browser - Register: Processing a Credit Card Payment ## Taking a credit or debit card payment from the Payment Mode screen ##### **Overview** Selecting a credit or debit card tender on the **Payment Mode** screen (opened from **PAY** — see Browser - Register: Checkout and Payment Processing) opens a card entry screen titled **Enter Card Information**. From there you either use the connected card reader or enter the card manually. **NOTE:** this article covers the **Credit Card Machine/Manual Credit Card Entry** and **Credit Card Machine/Manual Debit Card Entry** tenders — the card-processing setup confirmed for this facility. Your course's exact tender list and card screen depend on which card processor is configured; see Browser - Register: Payment Methods for the full tender list. ##### **What it looks like** A window titled **Enter Card Information**, which starts on a **waiting-for-reader** view: - A blank input area waiting for a swipe from the connected card reader - **Use Reader**, **Cancel**, and **Manual** buttons — only **Manual** is active until a card is swiped Clicking **Manual** switches the window to a manual-entry view: - A **Cardholder Name** field - A secure card-number entry area (card number, expiration, CVV) - **Pay**, **Use Reader**, **Cancel**, and **Swipe** buttons ##### **Steps** **Step 1:** On the **Payment Mode** screen, select **Credit Card Machine/Manual Credit Card Entry** (or the Debit equivalent). **Step 1:** Click **Ok**. The **Enter Card Information** window opens, waiting for the card reader. **Step 2: To use the physical reader:** swipe the card. The system reads the card automatically and moves on to processing — no further typing needed. **Step 1: To enter the card manually instead:** **Step 2:** Click **Manual**. **Step 3:** Type the customer's name into **Cardholder Name**. **Step 4:** Enter the card number, expiration, and CVV in the card entry area. **Step 5:** Click **Pay**. **Step 6:** While the payment is processing, the window shows a status message (for example, that the request was sent and a response is being awaited). Wait for it to resolve — don't click away. **Step 1: If the payment is approved,** the window closes and the sale finishes automatically — no separate confirmation click needed. **Step 1: If the payment is declined or the card data is invalid,** the window shows an error message (for example, an invalid-card message) and re-enables **Cancel** so you can back out and try again, or try a different tender. **Step 1: To back out at any point,** click **Cancel**. Nothing is charged. ##### **Common Questions** **Do I have to swipe the card, or can I type it in?** Both work. Swiping is faster and is what the screen waits for by default; click **Manual** if you need to key the card in instead (a chip failure, a phone-in order, etc.). **What happens after I click Pay or the card is swiped?** The screen shows a brief processing message, then either closes on its own (payment approved and the sale is complete) or shows an error you can act on (declined, invalid card, etc.). **Some facilities charge a convenience fee on card payments — is that on this screen?** Whether a convenience fee applies is set per facility and per card type (credit vs. debit) before you ever reach this screen — it isn't something you toggle here. If your course has it configured, it's reflected in the amount already shown on **Payment Mode** before you select the tender. **Why don't I see "Credit Card Machine/Manual Credit Card Entry" as an option?** Card tenders are configured per facility, same as every other payment method — see Browser - Register: Payment Methods. 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