--- title: "Browser - Register: Removing Items from a Tab" description: How to remove an item from an open Club Caddie Browser tab, and when a manager override PIN is required before it's deleted. --- [Skip to content](https://support.clubcaddie.com/browser-register-removing-items-from-a-tab#main-content) English Show submenu for translations [![CC fiserv. 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Enter your question and get step-by-step tips. - There are no suggestions because the search field is empty. 1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en) 2. [Browser](https://support.clubcaddie.com/browser?hsLang=en) 3. [Register](https://support.clubcaddie.com/browser?hsLang=en#register) August 20, 2026 # Browser - Register: Removing Items from a Tab ## Deleting a line item from an open order, and when a manager PIN is required ##### **Overview** Removing an item takes it off the tab entirely. Browser always asks you to confirm before deleting, and — depending on your facility's settings — may require a manager override PIN first. ##### **What it looks like** Each line item has a small delete (trash/X) icon at the right edge of its row. ##### **Steps** **Step 1:** Find the item on the open tab. **Step 2:** Click the delete icon next to it. **Step 3:** A **Delete Confirmation** popup appears: "Are You Sure, you want to Delete Order Item ?" with **Yes** and **No** buttons. - The dialog also has a close (×) icon in its corner; it behaves the same as **No** — nothing is deleted. - Click **No** to back out — nothing changes. - Click **Yes** to continue. - **NOTE:** whether you're asked for a manager override PIN next depends on your facility's item deletion setting: - If your facility's setting always requires override, you'll need a manager PIN to finish deleting an item — unless you're already signed in with manager-override permission yourself, in which case you're never prompted. ("Always" is the name of the facility setting, not a promise that every user sees the prompt.) - If your facility's setting only requires override when the item was already sent to the kitchen, you'll only be asked for a PIN when the item you're deleting already has quantity sent to the kitchen. - Otherwise, clicking **Yes** removes the item immediately with no PIN needed. - If a manager PIN is required and it isn't entered correctly, the item is not removed — the tab is left exactly as it was. **Step 1:** Once removed, the item is gone from the tab. This does not by itself change anything already charged — it only affects what's still open on this order. ##### **Common Questions** **Why am I being asked for a manager PIN to delete an item?** Your facility requires manager approval to delete items — either for every deletion, or only when the item has already been sent to the kitchen (which usually means food is already being made). **What happens if I cancel the manager PIN prompt?** The item stays on the tab. Nothing is deleted. **Does deleting an item refund anything?** No. This removes an item from an open, unpaid tab. To reverse something already paid for, see Refunds at the Register instead. **Does this apply to vouchers and punch cards too, not just merchandise items?** The same confirmation step applies. Vouchers, voucher deposits and punch cards are governed by their own manager-override setting, configured separately from the one for regular items — so what you're prompted for when removing them can differ. 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