--- title: "Browser - Register: Search for an Item" description: How to search for an item in the Club Caddie Browser Register — what you can search by, the three-character minimum, and why results can differ between staff. --- [Skip to content](https://support.clubcaddie.com/browser-register-search-for-an-item#main-content) English Show submenu for translations [![CC fiserv. 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Enter your question and get step-by-step tips. - There are no suggestions because the search field is empty. 1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en) 2. [Browser](https://support.clubcaddie.com/browser?hsLang=en) 3. [Register](https://support.clubcaddie.com/browser?hsLang=en#register) September 1, 2026 # Browser - Register: Search for an Item ## Finding an item on the Register without hunting through departments On a busy counter it is faster to type two or three letters than to click through departments. The Register has a search box that filters the item menu as you type. ##### **Where it is** Top-left of the Register, above the department tabs: the label **Search Items** with a **Search** box beside it. ##### **Search for an item** 1. Click into the **Search** box. 2. Type at least **three characters**. 3. The item menu filters as you type — there is no button to press. 4. Click the item you want to add it to the tab. 5. Click the **✕** beside the box to clear the search and bring the full menu back. ##### **What you can search by** You do not have to know the item's name. The search looks at all of these: | You can type | Example | |---|---| | The item **name** | `bud` finds Bud Light | | The **PLU** | your facility's price look-up code | | The **SKU** | your inventory stock code | | The item **ID** | the number Club Caddie assigned the item | Partial matches work anywhere in the value, and capital letters make no difference. ##### **Two things worth knowing** **Search starts at three characters.** One or two characters leave the menu as it is; type a third and the results appear. **Results follow your role's departments.** Search looks inside the departments your role is set up for, so two people can search the same word and see different results. If a colleague finds an item you cannot, one thing a manager can check is which departments each role covers. ##### **Common Questions** **Why might an item not appear in my results?** Check the length first — three characters minimum. If it is longer than that, try the SKU or PLU instead of the name, in case the item is recorded under a different name from the one you use. And if a colleague can find it and you cannot, that may be caused by the departments available to your role. **Is this the same box I use to find an order?** No. Finding an **order** is done on the **Sales** screen, which has its own search. 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