--- title: "Browser - Register: Sell a Membership or Class Pass" description: "How to sell a membership or class pass in Club Caddie Browser from the Register Tools tab: choose the customer and class, click Pay Now, and take payment." --- [Skip to content](https://support.clubcaddie.com/browser-register-sell-a-membership-or-class-pass#main-content) English Show submenu for translations [![CC fiserv. 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Enter your question and get step-by-step tips. - There are no suggestions because the search field is empty. 1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en) 2. [Browser](https://support.clubcaddie.com/browser?hsLang=en) 3. [Register](https://support.clubcaddie.com/browser?hsLang=en#register) October 9, 2026 # Browser - Register: Sell a Membership or Class Pass ## Sell a membership or class pass from the Register Tools tab, then collect payment with PAY ##### **Overview** The **Membership / Pass Sale** panel lets front desk staff sell a membership or class pass from the Register. You choose the customer and the class, and the panel shows the price and any processing fee. The panel does not take payment itself. **Pay Now** adds the class to the open Register order, and you collect payment with **PAY** like any other sale. ##### **Before you start** The class you want to sell has to be set up already. **Select Class** lists the membership classes your club has set up. ##### **Open Membership / Pass Sale** 1. In the Register, click the **Tools** tab. 2. Click **Membership / Pass Sale**. The **Membership / Pass Sale** panel opens on the right. ![Register Tools tab with the Membership / Pass Sale tile marked](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/browser-register-membership-pass-sale-01-annotated--1.11.2.png?width=670&name=browser-register-membership-pass-sale-01-annotated--1.11.2.png) ##### **Choose the customer and the class** 1. Next to **Select Customer**, click the magnifying glass to search for a customer, or the plus sign to add a new one. ![empty Membership / Pass Sale panel with the customer icons and Select Class marked](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/browser-register-membership-pass-sale-02-annotated--1.11.2.png?width=670&name=browser-register-membership-pass-sale-02-annotated--1.11.2.png) 2. In the customer list, double-click the customer's row. **Customer Name**, **Phone** and **Email** fill in on the panel. 3. Check **Membership ID**. A customer who is already a member keeps their ID, and the box is locked. For a customer who is not a member yet, the box fills with a new ID that starts with **M** and you can type over it. 4. Choose the class in **Select Class**. **Amount** and **Processing Fee** fill in. For example, on our test course **Single Monthly** shows **$45.00** and **$5.00**. 5. Check **Strategy**. It is greyed out when the class has no strategies set up to choose from. **Single Monthly** has none, so the box is greyed out. 6. Check **Effective Date**, **Billed Till Date** and **Expiration Date**. **Expiration Date** fills in when the class has an expiration set up, and **Billed Till Date** fills in for classes set to prorate. For **Single Monthly**, both are blank. ![Membership / Pass Sale panel with Single Monthly chosen, showing Amount, Processing Fee and Pay Now](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/browser-register-membership-pass-sale-03-annotated--1.11.2.png?width=670&name=browser-register-membership-pass-sale-03-annotated--1.11.2.png) ##### **Add the sale to the order and take payment** 1. Click **Pay Now**. The panel closes and the class shows as a line on the open Register order, with its price, the **Effective** date and a separate **Processing Fee** line. ![Register order with the Single Monthly line and its Processing Fee line](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/browser-register-membership-pass-sale-04-annotated--1.11.2.png?width=670&name=browser-register-membership-pass-sale-04-annotated--1.11.2.png) 2. Click **PAY**, choose how the customer is paying, and finish the payment as you would for any other sale. ##### **Common Questions** **What does Pay Later do?** **Pay Later** saves the class to the customer's record without taking payment. **What does the "Membership already has the active class" message mean?** The customer already holds that class, and the dates of the new sale overlap it. The message reads **Membership already has the active class, Please set the effective date after the existing class expiry**, followed by the class name. Set **Effective Date** after the existing class's expiration date, then click **Pay Now** again. A class with no expiration date leaves no later date to choose, so check the customer's existing class under **Customers** \> **Members** first. **What if a message says a customer detail is required?** When the customer is not a member yet, Club Caddie checks the membership details your club requires, such as email, mobile number or address, when the sale is completed. A message such as **Customer address is required for membership class sale.** means that detail is missing on the customer's record. Add it to the customer's profile, then click **PAY** again. **Does voiding the order remove the membership?** After you void an order from **Sales**, the customer can still show as an **Active** member under **Customers** \> **Members**. Check the member's record there and update it as needed. **Where do I see the new member?** Open **Customers** \> **Members**. The member list shows the Membership ID and the class under **Active Membership Classes**. **Can I assign a class without using the Register?** Yes. 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