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Browser: Register - Voucher Payment

Taking a voucher or gift card as payment in the browser allows users to type the voucher number, click Use, and apply the payment in two steps. If you have the voucher in hand and the number printed on it, this is the fastest path. If you only have the customer's name or you're not sure of the number, the Search option still works the same way it always did.

Where this lives: Register → start a sale → click PAY → select Gift Cards/Credit Voucher → click Ok. The Credit Voucher Payments modal is what this article walks through.

Step-by-Step: Take a voucher payment

Step 1: Ring up the items as you normally would in Register.

Step 2: Click the green PAY button to open the Payment Mode modal.

Step 3: Select the Gift Cards/Credit Voucher option, then click Ok.

Step 4: The Credit Voucher Payments screen opens. In the Enter Voucher No field, type the number printed on the voucher.

Step 5: Click the Use button (just to the right of the input). The voucher loads into the Selected Voucher table at the bottom of the modal — you'll see the ID, Number, Type, Customer ID, First Name, Last Name, Voucher Date, Expiration Date, Balance, and Status.


Step 6: Confirm the voucher details look right (especially, name,Balance and Expiration Date), then click the green Ok button to apply the voucher to the transaction.

What if you don't know the voucher number?

Sometimes the voucher itself is at home and the customer just gives you their name, or the number is smudged on a printed card. Use one of the other buttons next to Use:

  • Search — opens a lookup where you can find the voucher by customer name, voucher type, or other attributes. Pick the matching voucher from the list and it loads the same way as direct entry.
  • KB — Keyboard mode card reader
  • Use Clover Reader — swipe a physical voucher or gift card through your Clover device's reader to populate the number automatically.
Common Mistakes
  • Trying to use a department-restricted voucher in the wrong department. Some vouchers are tied to specific departments (food only, pro shop only, etc.). If the voucher fails, check the Type column or look up the voucher in the Vouchers module to see its assigned departments.