--- title: "Browser - Sales: View an Order Receipt" description: How to open an order's receipt from Sales in the Club Caddie Browser app and what it shows, including which orders have one. --- [Skip to content](https://support.clubcaddie.com/browser-sales-view-an-order-receipt#main-content) English Show submenu for translations [![CC fiserv. 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Enter your question and get step-by-step tips. - There are no suggestions because the search field is empty. 1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en) 2. [Browser](https://support.clubcaddie.com/browser?hsLang=en) 3. [Sales](https://support.clubcaddie.com/browser?hsLang=en#sales) August 30, 2026 # Browser - Sales: View an Order Receipt ## Finding and reading an order's receipt in sales history You need to check what was on an order — what was rung in, what it came to, who served it. Every order in Sales keeps its receipt, and you can open it at any time. ##### **Opening the receipt** 1. Go to **Sales**. 2. Find the order in the list. The **Search** box and the date, payment method and employee filters narrow it down. 3. **Double-click the row** — or use the row's action menu and choose **Receipt**. The receipt opens on screen. ##### **What the receipt shows** Your facility's name, address and phone sit at the top, followed by: | Section | What's in it | |---|---| | Order details | **Order ID**, **Created At**, **Employee**, **Register** | | Customer | **Customer ID** and **Customer Name**, when the order had a customer attached | | Items | A numbered list with **Product**, **Qty** and **Amount** | | Totals | **Total Items**, **Total**, **Service Charge**, **Tax** and **Grand Total** | | **Notes** | Anything recorded against the order | Orders with a discount, a tip or more than one payment show extra lines for those. ##### **The buttons along the bottom** The open receipt has a row of buttons: **Void**, **Close**, **PDF**, **Print**, **Select Printer** and **Email**. **Close** closes the receipt. **Print**, **Select Printer**, **PDF** and **Email** are the routes for issuing the receipt again. Their behaviour is not covered here — check with your manager or raise a support ticket before relying on them for a guest. **Void** voids the order. It is a different task from looking at a receipt — see the voiding article before using it. ##### **Unpaid orders have receipts too** You do not have to wait until an order is paid. An order still showing **Pending** opens its receipt in the same way, which is useful for checking a tab before settling it. ##### **Common Questions** **Where do I find an old receipt?** In **Sales**. Find the order and double-click the row. **Is there a faster way than the action menu?** Yes — double-clicking the row opens the receipt directly. **Can I get the receipt for an order that has not been paid?** Yes. Orders showing **Pending** open the same way. **Can I send or print the receipt from here?** There are **Print**, **Select Printer**, **PDF** and **Email** buttons on the receipt. This article covers finding and reading a receipt only — it does not cover what those buttons do. **Why is the customer name blank?** The order was rung in without a customer attached, so there is nothing to show. **What is the Void button doing here?** It voids the order — a separate task from re-issuing a receipt. 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