Browser - Settings: Set Your Golf Rates

Overview

Staff can only book and charge a golfer against a rate you have built. Most courses start with two: an 18 hole walking rate and an 18 hole cart rate. Each rate is tied to a green fee item from your inventory, and a cart rate is tied to a combo item that holds both a green fee and a cart fee.

Nothing is saved until you click Save, and you can edit a rate at any time afterwards.

Before you start

A cart rate needs a combo item that already contains a green fee and a cart fee. If you have not created your 9 and 18 hole cart fees yet, create them in inventory first. The cart rate screen reminds you of this too.

Build the walking rate

1. Go to Settings and open RACK Rate Management. The page heading reads FEE SCHEDULE MANAGEMENT.
2. Click Add. The ADD RACK RATE VIEW panel opens.
3. Enter a Rack Name staff will recognize, such as 18 Walking, and the Rate($).
4. Change Holes to 18. It starts at 9. Leave Cart/Walk on Walk.
5. Set End Date to the last day this rate should be available, such as the end of your season. It starts at today's date, and a rate left that way only covers today.
6. Set Booking Window to how many days ahead your golfers book, such as 14. It starts at 0, and at 0 the rate only shows on the tee sheet for the day itself.
7. Check Start time and End Time. They start at 6:00 AM and 7:00 PM.
8. Click Next. The page changes to BUILD GREEN FEE PACKAGE.
9. Keep Link Rate to Existing Green Fee selected. In Item Search, type part of the item name and pick your 18 hole green fee from the list.
10. Click ADD ITEM. The green fee appears under BUNDLED ITEMS.
11. Click Save. The message Update Success ! confirms it, the panel closes, and the new rate appears in the list.

Build the cart rate

1. Click Add again and fill in page one the same way, including End Date and Booking Window, but set Cart/Walk to Cart.
2. Click Next. The page is now BUILD GREEN FEE / CART FEE PACKAGE, with the note NOTE:CART Fee is mandatory.
3. Keep Link Rate to Existing Green Fee / Cart Fee Combo Item selected. In Item Search, pick your combo item.
4. Click ADD ITEM. Both parts of the combo, the green fee and the cart fee, appear under BUNDLED ITEMS.
5. Click Save.

Saving a cart rate also adds a new combo item for it to your inventory, named after the rate with Combo on the end. You will see it listed in Add / Manage Items.

Check it on the tee sheet

Open the Tee Sheet, click an open tee time, and open the rate list. Both new rates are there, with the rate type added to the name, for example 18 Walking - Walk and 18 Riding - Ride.

Common Questions

How do I make a rate bookable for next month?

Use Booking Window. At 0, a rate only shows on the tee sheet for the day itself. Set it to how many days ahead your staff take bookings, then click Next and Save.

How do I make a rate last the whole season?

End Date starts at today's date. Edit the rate and set End Date to the real last day, then Next and Save.

What does a cart rate need before I build it?

A cart rate must be linked to a combo item that contains a green fee and a cart fee. Create your cart fees in inventory first, build the combo, then come back to the rate.

Does Booking Window also control online booking?

Online booking has its own field on the same page, Online Booking Window. Set each one for the channel it controls.

Where do I see a long rate name in full?

The Rack Name column shows the start of the name. Hover over the name to see it in full, or open the rate with Edit.

How do I change a rate later?

Click the ⋮ menu on the rate's row and choose Edit. Make your change, click Next, then Save.