--- title: "F&B App : Process Payments" description: payment, process, split payment, cash, clover, credit cards --- [Skip to content](https://support.clubcaddie.com/fb-app-process-payments#main-content) English Show submenu for translations [![CC fiserv. 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Enter your question and get step-by-step tips. - There are no suggestions because the search field is empty. 1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en) 2. [Food and Beverage App](https://support.clubcaddie.com/food-and-beverage-app?hsLang=en) 3. [Key Features and Procedures](https://support.clubcaddie.com/food-and-beverage-app?hsLang=en#key-features-and-procedures) September 15, 2026 # F&B App : Process Payments ## Article Contents: Learn how to accept different types of payments in the F&B app.   Payment button and receipt options may vary by setup. Follow the on-screen prompts to finalize payment and close the tab. ## Step-by-step **Step 1:** Tap **Open Tickets** and select the tab you want to close. Review the balance due, then tap **Pay.** ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-40-33-1452-PM.png?width=670&height=488&name=image-png-Jan-07-2026-03-40-33-1452-PM.png) **Step 2:** On the payment method screen, choose how the guest is paying (Cash, Card, membership ID etc.). ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-40-59-8559-PM.png?width=670&height=474&name=image-png-Jan-07-2026-03-40-59-8559-PM.png) **Step 3:** For **cash payments**, tap **Cash**, enter the amount received (for example, enter 70.00 if the guest gives you $70), then select **Pay.** The system calculates the change due.  ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-43-08-7803-PM.png?width=670&height=479&name=image-png-Jan-07-2026-03-43-08-7803-PM.png) **Step 4:** For **credit card payments**, tap the card option used at your facility (commonly **Card External** for a Clover Go device). ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-44-07-1484-PM.png?width=670&height=480&name=image-png-Jan-07-2026-03-44-07-1484-PM.png) Process the card payment on the Clover Go device (tap/insert/swipe) and follow the prompts until the device shows approval. If prompted on the iPad, have the guest add a tip and sign (if required), then confirm to finalize the payment.   **Step 5:** Select a receipt option (Print, Email, or Close). Once completed, the tab closes and no longer appears as unpaid in Open Tickets. ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-44-42-5296-PM.png?width=670&height=514&name=image-png-Jan-07-2026-03-44-42-5296-PM.png) ## Other payment methods ### Member charge Tap **Pay**, then select **Membership ID**. The system automatically shows the selected member if a customer was already assigned to the tab, or prompts you to search for a member. The charge posts to the member's account. ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-39-39-0769-PM.png?width=670&height=477&name=image-png-Jan-07-2026-03-39-39-0769-PM.png) ### Charge to event Tap **Pay**, then select **Event Charge**. Search for the event by name in the search bar, or tap the magnifying glass icon to browse the full list of events. ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-39-01-6293-PM.png?width=670&height=476&name=image-png-Jan-07-2026-03-39-01-6293-PM.png) ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-38-35-9466-PM.png?width=670&height=481&name=image-png-Jan-07-2026-03-38-35-9466-PM.png) ### Split payment (multiple payment methods on one tab) Tap **Pay** and select the first payment method (e.g., **Cash**). Enter a partial amount (e.g., $50 of a $100 total); the system calculates the remaining balance ($50). Select the second payment method (e.g., **Card External**) and process the card for the remaining $50. Once both payments are complete, the tab closes. ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-38-00-3677-PM.png?width=670&height=487&name=image-png-Jan-07-2026-03-38-00-3677-PM.png) ![](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Jan-07-2026-03-37-34-5994-PM.png?width=670&height=483&name=image-png-Jan-07-2026-03-37-34-5994-PM.png) The Done button returns to PIN screen (does NOT close the tab or process payment). The Pay button initiates payment process and closes the tab when payment complete. Example Scenario: A guest pays cash for a $37.50 snack bar tab. You open the ticket, tap **Pay**, choose **Cash**, enter 50.00, and the system shows $12.50 change due. Later, a dining guest pays by card, so you tap **Pay**, choose the Clover Go card option, and the guest completes the payment on the device. 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