--- title: "General : Managing Clover Payment Processing Outages with Club Caddie" description: This article provides steps for operators using Club Caddie to manage Clover payment processor outages, including alternative payment processing options. --- [Skip to content](https://support.clubcaddie.com/general-5-1740575384623#main-content) English Show submenu for translations [![CC fiserv. 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Enter your question and get step-by-step tips. - There are no suggestions because the search field is empty. 1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en) 2. [General](https://support.clubcaddie.com/general?hsLang=en) July 27, 2026 # General : Managing Clover Payment Processing Outages with Club Caddie ## Article Contents: During a Clover payment processor outage, it's crucial to have alternative solutions to ensure uninterrupted service. This article provides steps for operators using Club Caddie to manage such situations effectively. **Step by Step** **Step 1: Check Clover's Status:** First, visit Clover's status page  [https://status.clover.com/](https://status.clover.com/) to confirm the outage and get updates.    [![](https://support.clubcaddie.com/hs-fs/hubfs/Knowledge%20Base%20Import/edbsn5153e428e9c8a2ee5440288c987cdc5a084db0135af351374e227ce06acd761359e224cc0499b954f0026be79f90fe3e.png?width=670&height=637&name=edbsn5153e428e9c8a2ee5440288c987cdc5a084db0135af351374e227ce06acd761359e224cc0499b954f0026be79f90fe3e.png)](https://status.clover.com/)     **Step 2: Contact Clover Support:** If you need immediate assistance, contact Clover Support. You can find your dedicated support number on your statement or by logging into  [Clover's website](https://www.clover.com/contact). Alternatively, U.S. merchants can call  [(855) 853-8340](https://www.clover.com/contact).   **Alternative Payment Processing Options**   **Desktop Solutions:**   **Step 3: CardConnect Manual Card Entry:** During the Clover outage, you can still process payments manually using CardConnect.   **Step 4: Magtek Device Usage:** If you have a Magtek device, you can swipe cards through these devices as an alternative during the outage.   The article below contains instructions on how to select the manual card entry and Magtek device payment methods.    [https://support.clubcaddie.com/register-payment-methods](https://support.clubcaddie.com/register-payment-methods?hsLang=en)   ![](https://support.clubcaddie.com/hs-fs/hubfs/Knowledge%20Base%20Import/edbsna1dc86fea6a3e28ae4aa0b3be94d1c624c55469b07f4496abb7e27d7c245c6a4d0f4cdfb63ed3b41389a51dcb49415b3.png?width=670&height=380&name=edbsna1dc86fea6a3e28ae4aa0b3be94d1c624c55469b07f4496abb7e27d7c245c6a4d0f4cdfb63ed3b41389a51dcb49415b3.png)   **Additional Recommendations:**   **Prepare a Contingency Plan:** Have a plan in place for handling outages, including training staff on alternative payment methods.   **Update Software Regularly:** Ensure that your Club Caddie software and any associated payment processing apps are up to date.   **Stay Informed:** Regularly check for updates from Clover about the outage and estimated resolution times.   **Conclusion:**   By following these steps and preparing in advance, operators can minimize disruptions during a Clover payment processor outage. 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