Knowledge Base
Register
Club Caddie Retail and F&B RegisterTee-Sheet
Club Caddie Tee-SheetReservations
Create custom resource groups and create bookable reservationsEvent Manager
Club Caddie Event ManagerCustomer Relationship Management
Club Caddie Customer ManagementMember Management
Club Caddie Member ManagementOn-Demand
Club Caddie On-DemandSales History
Club Caddie Sales HistoryVouchers
Voucher and voucher managementReporting
Club Caddie ReportingSettings
Club Caddie SettingsEmployee Time-Clock
Employee clock-in and clock-out usage and related reportingWeb Portals
Tee time book and member management portalsAdmin Tips
Collection of admin tipsHardware
Credit Card Readers and Other Peripheral Devices3rd Party Integration
Commonly asked questions for 3rd party integrationsEmail Marketing
Everything you'll need to know to get started as a new user: import lists, create emails, send emails, and view tracking reports.
Recent Articles
Cardconnect - CardPointe FAQs
CardPointe FAQs What is this fee on my statement? See below for a list of fee definitions. Authorization and Transaction Fee Definition Authorization Fees Charged each time the card is swiped, keyed, or used in ecommerce, including approvals, ...Cardconnect - DBA Name Change
DBA Name Change To request a doing business as (DBA) name change change, select the DBA Name Change ticket reason. The DBA Change ticket includes the following fields: Field Description New DBA Name The new Doing Business As (DBA) name that you want ...Cardconnect - Legal Business Name/Tax ID Change
Legal Business Name/Tax ID Change To request a legal business name or tax ID change, select the Legal/Tax ID ticket reason. The Legal/Tax ID ticket includes the following fields: Field Description New Legal Name The new legal name for this account. ...Cardconnect - Bank Account Change
Bank Account Change To request a bank account change, select the Bank Account Change ticket reason. Before you begin, ensure that you have the following information available: The old routing and account numbers The new routing and account numbers ...CardConnect - Updating Your Merchant Account Information
Updating Your Merchant Account Information You can create a support ticket to make the following changes to your account: Bank Account Change Legal Name/Tax ID Update DBA Update Demographic (Contact Info) Change When you submit a ticket, a CardPointe ...
Popular Articles
Tee-Sheet - Issue A Rain Check
Article Contents:- This article provides step-by-step instruction on how to issue a Rain Check or refund a transaction directly from the tee Sheet module. Step- By- Step:- Step 1:- Click on the "Tee Sheet" button from the top navigation bar. . Step ...Cancel/Delete Tee Time
Article Contents This article contains a step by step guide on canceling or deleting a tee-time from the Club-Caddie tee-sheet. Step-By-Step Step 1: Go to the TEE SHEET tab from the main menu. Step 2: Find and select the Reservation from the Tee ...Registering for the member portal
Welcome to your new membership portal! You can use this new hub to keep up-to-date on club information, edit your membership details, view and manage purchases and payments, book tee times & reservations, and much more. This handy guide helps walk ...Tee Sheet - Create A Group Reservation
Article Contents: In this article we will walk through creating a new group reservation which can be used to reserve multiple tee-times at pre-setup or custom prices. Step-By-Step Step 1: Navigate to the TEE SHEET module from the top navigation bar. ...Check-in Tee Time
Read Time: <2 minutes. Article Contents: This article contains a step-by-step guide on how to check-in a tee-time. Step By Step Step 1: Click on the TEE SHEET tab from the main menu (1). Step 2: Find and select the reservation from the Tee Sheet ...