3P Integrations - Clover Processing - Tip Amount Before the Card is Inserted

Article Contents:
How to enter the tip before the credit card is inserted into the Clover device.

The Clover gateway has modified the credit/debit transaction processing workflow. With this update, the Clover hardware prompts for the tip amount before the card is inserted into the device.

Important Note: As the tip is entered prior to the card insertion, it's crucial to be aware that tip amounts cannot be adjusted once the transaction is finalized.

Step by Step

To implement this updated workflow, specific settings adjustments are required. Below is a step-by-step guide on how to configure your system accordingly:

Step 1: Navigate to the settings menu by selecting "Settings" → "3P Settings" → "Clover Connect".

Step 2: Ensure the following configurations are activated:

1.       Use For Card Swipe: Turned On
2.       Is Production Environment: Turned On
3.       Sign and Tip on Device: Turned On
4.       Finalize Payments while Capturing: Turned On
5.       Ask for Tip Before Payments: Turned On
   

Step 3: Further adjustments are necessary within the "Terminal Management" section found under "Settings".

      Make sure to: Enable Signature Tip on Screen: Turned On

• Related Articles

• Tee-Sheet Settings - How To Require A Credit/Debit Card For Online Bookings for all or specific days

  Article Content: This article covers the process of requiring a credit/debit card for online bookings at your golf course using Club Caddie version 5.3.3.8 or later. This is an effective way to ensure that reservations are secured and helps minimize ...

• Setting: - How to set up the suggested tip amount for credit card receipts

  Article Contents: This article provides step-by-step instructions for setting up the suggested tip amount on credit card receipts. Step By Step: Step 1: Click on the Gear Wheel icon located in the top right corner of the window. Choose "Terminal ...

• Settings > Activity Center - How To Require A Credit/Debit Card For Activity Bookings

  Article Content: This article provides a guide on how to mandate the use of a credit or debit card for activity bookings at your golf course, specifically for users of Club Caddie version 5.3.3.8 or newer. Implementing this requirement is an ...

• Convenience Fee on Credit/Debit Cards

  Article Contents: This article contains step-by-step instructions on how to establish a convenience fee and locate where the charged convenience fee is displayed. Step By Step: Step 1: Click the Gear Wheel icon located at the top right corner of the ...

• Using the Club Caddie App on the Clover Flex

  Article Contents: This is a step by step guide on how to use the Club Caddie app on the Clover Flex. Step by Step: Step 1: Logging into the Club Caddie App. - Select Environment: Open the Club Caddie app and select the appropriate environment. - ...