Configuring A Cash Drawer

Article Contents:

Your cash drawer can be configured to automatically open when you print a receipt. The below guide will walk you through configuring the cash drawer.

Step By Step Guide:

Step 1: Here's how you can set up your Printer to open your Cash Drawer (If you are using EPSON Tm 30, see the bottom steps): 

Plug in the RJ12 connector cable (which looks similar to a phone line) from the cash drawer into your receipt printer.

Next, go to the Settings menu in Windows 10, select Devices, and select Printers & Scanners on the left-hand menu. 

Step 2: Select the printer you'd like to configure and click on the Manage button. 

Step 3: Next, click on the Printer Properties link and a window will open. From here, select the Device Settings tab.

Step 4: Under Installable Options, find the Peripheral Unit Type and change it to 'Cash Drawer'.

Step 5: Change the Peripheral Unit 1 and Peripheral Unit 2 fields to 'Document Bottom' to have the drawer open after the receipt starts printing. Click OK to save these settings and perform a test sale to see if it's been configured properly.

Tip: If you want the cash drawer to trigger before the receipt prints, select 'Document Top' in Peripheral Units 1 and 2.

If you are using EPSON Tm 30:

Step 6: Plug in the RJ12 connector cable (which looks similar to a phone line) from the cash drawer into your receipt printer.

Next, go to the Settings menu in Windows 10, select Devices, and select Printers & Scanners on the left-hand menu. 

Step 7: Select the printer you'd like to configure and click on the General tab button. 

Step 8: Next, click on the Printer Properties link and a window will open. From here, under the General tab click Preferences. 

Step 9: Under Preference Options, find the Peripherals tab and click on the drop-down menu to select 'Cash Drawer'. Ensure the Open option is selected under the Cash Drawer #1 and #2 options. 

Click OK to save these settings and perform a test sale to see if it's been configured properly.

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