Header Tab - On Demand

On-Demand Overview

Step 1: Click on the header tab “On Demand”.

You will find that the Golf Course Map is uploaded on the screen and it will show you all the tees with flag marks over it both front and back 9. You can Zoom in and out of the map as per your choice. Customer can use their mobile app to use the On Demand service. Once customer places an order, the On Demand Tab will flash on the terminal, which means that there is new order on this window.

Order Cancellation time: You can setup an order cancellations time in case the customer wants to cancel the placed order. If you fill in 10 and click on “Save” the customer will have 10 minutes to cancel the order placed from their mobile application.

Order History: You use search choose between Day, Week, Month, Year or From and Till date selected from the calendar drop down and click on search for particular dates to find the order history from On Demand. It will show you the order details from “On Demand” which were made by the customer from their mobile app. This will similarly work for “Missed Orders”

Pick Up: Golfers can choose to pick up their items from the nearest pick up point. For ex. If the golfer is at hole 9 and would like to pick up his order near to its Club House.He can make the order from the mobile app to pick up and place it there. You will find the Terminal will Highlight the On Demand button. You will find the details of the order place in the pick up window. On status you can click on “Accept” button to acknowledge the order. Then click on Ready if the selected item is ready. Then click on Pick Up once the customer has picked up the order. The order will be kept ready for Golfer to Pick Up at the Pick Up Location. This location information will be available at customers mobile app map.

Delivery: You can select the Delivery option On/Off by clicking on the toggle bar. If the delivery option is active and the customer orders for a delivery it will show a red dot on the map location in the window. It will show the order details on the Delivery option. Click on accept to acknowledge the order. Once the item is ready the delivery person can pick up the order and head to the customers delivery location. Click on Delivered to complete the order. 

Customer Mobile App* Customer can download the “Golfler” app from the Play Store. They can login using Facebook or Google Play account and complete the register process by also saving their card details. Customer can then use this app to select the “On Demand” menu to order items for either Pick Up or Delivery.