QuickBooks Desktop Sync Error - "Duplicate Document Number"

Article Content:

This portion summarizes how to resolve the QuickBooks Sync Error, "Duplicate Document Number".

Step By Step Guide: 

Step 1: Open your QuickBooks Online and navigate to Settings > Account and Settings > Sales.

Step 2: Check the 'Custom transaction numbers' setting. It needs to be turned OFF.

Step 3. Click back over on the left menu panel to QuickBooks Online Settings > Account and Settings > Advanced.

Step 4: Check 'Warn if duplicate check/bill number is used' setting. It should also be turned OFF. Make adjustments as mentioned and then retry syncing.

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