Settings - Rack Rate Management
Article Contents :
This article provides step-by-step instructions on how to set up Rack Rates.
These are rates that are typically used for customers (public rate). - For members, utilize Class Rate Management.
Step-By-Step
These are rates that are typically used for customers (public rate). - For members, utilize Class Rate Management.
Step 1: Click on the Gear Wheel Icon on the top right corner of the screen for Settings. Then, click on Rack Rate Management on the left-hand-side menu.
Step 2 : To add a new rack rate, click the "ADD" button on the right hand side of the screen. This will generate a Add Rack Rate View pop-up window.
Step 3: In this window, enter all information you would like for this particular rate.
Rack Name: The name of the rate that will be displayed.
Rate: The total cost (cart included if associated) of the rate. - Does not include tax.
Holes: Select 9 or 18 holes.
Day of the Week: Which days the rate is available.
Start and End Date: Date range of when you want the rate available.
Start and End Time: The time of day that you would like the rate available.
Available Online: Making this rate available for customers to select online.
Display Sequence: Where this rate displays in the dropdown when selecting a rate.
Booking Window: How far out this rate can be booked.
Online Booking Window: How far out this rate can be booked online.
Override All RackRates: Check this box the make it the first option during the correct booking window.
Override All ClassRates: Check this box to make it priority over any Class Rates.
When information is all entered, click Next.
When information is all entered, click Next.
Step 4: Then, check the box Create a new Green Fee and/or Combo Item, followed by Link New Rate to Existing Green Fee Item. Your new rate should populate, then click Add. This item will drop down below to Bundled Items.
It is suggested that the greens fee and cart fee are created in Inventory Center first.
Step 5: If the rate is Walking, then click Save. If this rate will include a cart, add a cart fee under Add Cart to Bundle, then click Add Item. The cart fee will then drop down below to be bundled with the greens fee. Then, click Save to add this rate.
Step 6: Find this rate in your list in Rack Rate Management.
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