Installing a Star TSP100: Windows 8 and later

Article Contents:

This article provides a step-by-step guide on installing a Star TSP100 receipt printer on Windows 8 and later versions. It covers downloading the appropriate driver, extracting and running the installer, and configuring the printer settings for optimal performance.

Step By Step:

Step 1: Download the Driver

1. Visit the Star Micronics website before powering on your Star TSP100 receipt printer  go to the Star Micronics site,. 

2. Select "Thermal" for Product Type, "TSP100" for Printer Family, "STAR TSP100ECO" for Printer Model, and your Windows version for Operating System.

3. Download the "futurePRNT V5.3 Lite (118MB) driver." This process can take up to 10 minutes.

Step 2: Install the Driver

1. Extract the downloaded file and run the installer for your 32 or 64-bit OS.

2. Click "Next" through all the installation prompts.

Step 3: Connect the Printer

1. Plug in your printer and turn it on once the installation is complete.

2. Check if the computer recognizes the printer. If not, go to Device Manager and install the drivers from there.

Step 4: Configure Printing Preferences

1. Right-click the Desktop and navigate to "Personalize" > "Control Panel Home" > "View Devices and Printers."

2. Right-click the Star printer and select "Printing Preferences."

3. Click "Advanced," set the paper size to "72 x Receipt," and click "OK" to return to the printer properties window.

Step 5: Configure Printer Properties

1. Right-click the Star printer and select "Printer Properties."

2. Click "Preferences," set the paper size to "72 x Receipt," and click "OK" to return to the printer properties window.

3. Click "Advanced" > "Printing Defaults," set the paper size to "72 x Receipt," and click "OK" to return to the printer properties window.

Step 6: Configure Device Settings

1. Click "Device Settings" and set:

   - "FRICTION" to "72 x Receipt"

   - "Page Cut Type" and "Document Cut Type" to "Partial Cut"

   - "Cash Drawer One" to "Open Before Printing" (if you have a printer-driven cash drawer)

   - Keep the first setting for "Cash Drawer One - Pulse Width" at its default of "200 milliseconds"

Note: Newer driver versions may have more installable options on the Device Settings tab. Choose these options if available.

If you encounter installation issues, contact your facility IT or Network Administrator to ensure that admin permissions are not causing the problem.

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