---
title: "Register : Recording Cash Received and Change in Split Pay"
description: How to capture the exact cash a customer hands over and the change owed back when taking a cash payment through Split Pay.
---

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October 7, 2026

# Register : Recording Cash Received and Change in Split Pay

## Capture the exact cash tendered and the change owed on a Split Pay cash line

##### **Overview**

When a customer pays part of an order in cash through Split Pay and hands you more than that part, **Accept Change** records the cash you received and works out the change to give back. The cash line then shows **Cash Received** and **Cash Return**, so staff can see at a glance what changed hands.

The amount in **Enter Cash**, or the whole **Pending** balance if you leave it blank, goes toward the order. The extra cash is change, not payment. This article covers the Club Caddie Desktop app.

##### **Record cash received and change**

1. In **REGISTER**, open the order and click **Split Pay**. The **PAYMENT** window opens on the **Cash** tab.
2. In **Enter Cash**, type the part of the order the customer is paying in cash. To put the whole **Pending** balance on cash, leave it blank.
3. Click **Accept Change**. The **CASH PAYMENT** popup opens with that amount as the **Amount Due**.  
   ![](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/register-split-pay-cash-annotated-01--5.8.0.0.png?width=670&name=register-split-pay-cash-annotated-01--5.8.0.0.png)
4. Enter the cash the customer handed you. Click a quick tender button (**$ 1**, **$ 5**, **$ 10**, **$ 20**, **$ 50** or **$ 100**) or type the amount in **Amount Paid**. **Return Cash** shows the change to give back.  
   ![](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/register-split-pay-cash-annotated-02--5.8.0.0.png?width=670&name=register-split-pay-cash-annotated-02--5.8.0.0.png)
5. Click **PAY**. The popup closes and the cash line shows the amount applied, the **Cash Received** and the **Cash Return**.  
   ![](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/register-split-pay-cash-annotated-03--5.8.0.0.png?width=670&name=register-split-pay-cash-annotated-03--5.8.0.0.png)
6. Add the rest of the payment on the other tabs, or add another cash line the same way.
7. When every payment is added, click **Pay and Finalize** to complete the sale.

##### **Record an exact cash payment**

1. In the **PAYMENT** window, type the cash part in **Enter Cash**, or leave it blank for the whole **Pending** balance.
2. Click **Accept Change**.
3. Click **Pay Exact Amount**. The popup closes and the cash line shows the same figure for **Cash Received** and **Cash Return: $0.00**.

##### **Common Questions**

**Does Accept Change complete the sale?**

No. It only adds a cash line to the Split Pay list. The sale is completed when you click **Pay and Finalize**.

**What is the difference between the + button and Accept Change?**

The **+** button next to **Enter Cash** adds a cash line that shows the amount. **Accept Change** adds a line that also shows the **Cash Received** and **Cash Return**.

**Why does the popup say "Cash received must be greater than or equal to the amount that is due."?**

**Amount Paid** is still less than the **Amount Due**. The message shows as soon as the popup opens, because **Amount Paid** starts at 0. Enter the cash the customer handed you, then click **PAY**.

**What does "Amount cannot be greater than pending amount." mean?**

The amount in **Enter Cash** is more than what is left to pay. Lower it to the **Pending** amount or less, or leave it blank to use the whole balance.

**What does "No pending amount to process." mean?**

The order is already fully covered, so there is nothing left for **Accept Change** to apply. Click **Pay and Finalize** to finish.

**How do I remove a cash line?**

Click the red **x** at the right end of the line. To change the amount, add the line again.

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