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Register Settings: Loyalty Points - Customers With Specific Classes

Article Contents: Learn how to control which customers earn loyalty points by marking specific customer classes as loyalty-eligible.



Step-by-Step:

Step 1: Go to Settings, then open the Class Management section.

Step 2: Find the Eligible for Loyalty column.

Step 3: Check the box (or toggle on) for each class that should earn loyalty points. - Click Action, Edit Class.



Leave the loyalty eligibility unchecked for any classes that should not earn loyalty points.

Step 6: Click Save to apply your changes.

Step 7: Test the behavior by ringing up a sale: customers with at least one eligible class should earn points based on your item loyalty rules.



If a customer earns zero points unexpectedly, confirm they have at least one class marked as Eligible for Loyalty in Class Management.


Example Scenario:
Your club offers loyalty points only to “Members” and “League Players,” but not to “Public Guests.” You turn on Eligible for Loyalty for the Members and League Players classes and save. After that, a member buying an item with loyalty configured earns points automatically. A public guest buying the same item earns zero points, because they do not have any eligible class.