---
title: "Settings : Void Window Setting / User Specific Void Window"
description: Club Caddie
---

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September 2, 2025

# Settings : Void Window Setting / User Specific Void Window

## Article Contents: This article contains a step-by-step instruction on how to set the void window setting and how to set User-specific Void Windows.

**Step by Step**

**Step 1:**   Click on the Gear wheel (Settings) Icon in the top right corner of Club Caddie.

  

![](https://support.clubcaddie.com/hs-fs/hubfs/Knowledge%20Base%20Import/edbsnb9ae8d21c6589baeb4078cd1839312520b92e9bcc96c57c3b9095732af09526df26f6fcf8ff2740fbd98b23d2a6345da.png?width=818&height=433&name=edbsnb9ae8d21c6589baeb4078cd1839312520b92e9bcc96c57c3b9095732af09526df26f6fcf8ff2740fbd98b23d2a6345da.png)

  

**Step 2:**   From the left hand menu, click on "Register Settings."

  

![](https://support.clubcaddie.com/hs-fs/hubfs/Knowledge%20Base%20Import/edbsn6b9856b84a4201b639bd206add46057deae6523f9b3b90d51624f5aa8638a77895bb4f3539c39b2f08db0ba4685a7fc0.png?width=817&height=430&name=edbsn6b9856b84a4201b639bd206add46057deae6523f9b3b90d51624f5aa8638a77895bb4f3539c39b2f08db0ba4685a7fc0.png)

  

**Step 3:**  Scroll down to the "Void Window" setting. The void window is based on days. Ex. 1 for 1 day. 

  

![](https://support.clubcaddie.com/hs-fs/hubfs/Knowledge%20Base%20Import/edbsn064a03e28ce09d20e6313b553bbfe1e210670a436c8c4bfee8938752318390322d96813a43fdc727d154e51063f15c28.png?width=819&height=432&name=edbsn064a03e28ce09d20e6313b553bbfe1e210670a436c8c4bfee8938752318390322d96813a43fdc727d154e51063f15c28.png)

  

**The void window will need to be set in "days" and will allow you to void a transaction within that void window.** 

 1\) If the void window is set to 1 day, you'll be able to void transactions that occurred yesterday. 

  

 2\) If the void window is set to 2 days, you'll be able to void transactions that occurred up to 2 days ago. 

  

 3\) If there is nothing set in the void window, you will only be able to void transactions that occurred today or same day transactions. 

  

**User-specific Void Windows**

  

 Overview of the user-specific void window feature for transaction management

  

**Step by Step:** 

**Step 1:** Go to 'Settings', then 'Manage Roles', followed by 'Action', and then select 'Settings'. Enter the 'Void Window' section. 

![](https://support.clubcaddie.com/hs-fs/hubfs/Knowledge%20Base%20Import/edbsnb77f8b074cd6dae6efa1e5fa0057f6d6df3f420ca141af8dd280e0b0fa4992139d3be4dcfa66608d4a4d31d53bd53a6f.png?width=721&height=388&name=edbsnb77f8b074cd6dae6efa1e5fa0057f6d6df3f420ca141af8dd280e0b0fa4992139d3be4dcfa66608d4a4d31d53bd53a6f.png)

**Step 2:** Set custom time frames in days that employees are allowed to void transactions, which provides flexibility and minimizes potential misuse.

![](https://support.clubcaddie.com/hs-fs/hubfs/Knowledge%20Base%20Import/edbsn9b087b5654fecb1915add8cda3a9817e4a0e81fc67af9fc0bca10c82f22995127f44a5fd26c0dc4c55f0e592e22a75aa.png?width=765&height=348&name=edbsn9b087b5654fecb1915add8cda3a9817e4a0e81fc67af9fc0bca10c82f22995127f44a5fd26c0dc4c55f0e592e22a75aa.png)

Note: If there is not a void window set on the user role level, the software will default to the global setting found in "Register Settings."

 

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