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title: Support - Chat AI
description: AI, support, chat
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1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en)
2. [Support](https://support.clubcaddie.com/support?hsLang=en)
3. [Chat AI](https://support.clubcaddie.com/support?hsLang=en#chat-ai)

September 15, 2026

# Support - Chat AI

## Article Content: This Article Demonstrates How To Utilize Chat Support AI. This Feature Is Available To Help Assist In Answering Your Questions Regarding Club Caddie.

**How to Use the Chat Support AI in Club Caddie**

**Step 1:** Log into your facility on Club Caddie.

![https://desk.zoho.com/galleryDocuments/edbsn65be46d3da719fbadc28f1600b0f16117e566f965f05b884f6850a8c3109f80eb5603c61239c8c36132921d05990d660?inline=true](https://desk.zoho.com/galleryDocuments/edbsn65be46d3da719fbadc28f1600b0f16117e566f965f05b884f6850a8c3109f80eb5603c61239c8c36132921d05990d660?inline=true)

**Step 2:** Select **Chat Support AI** in the bottom right corner.

![https://desk.zoho.com/galleryDocuments/edbsn7d299617f311d3b393187b6c9dfa768055b8e5c57b4333c45363d99c572dd80442fa15c208c16c4ba05cf5a04d70e3f9?inline=true](https://desk.zoho.com/galleryDocuments/edbsn7d299617f311d3b393187b6c9dfa768055b8e5c57b4333c45363d99c572dd80442fa15c208c16c4ba05cf5a04d70e3f9?inline=true)

**Step 3:** Use the Chat Support AI to get instant, in-app help for Club Caddie.

- Ask how-to questions   and receive guided assistance directly within the software. You can follow interactive walkthroughs and get help without leaving your workflow.
- The in-app assistant is especially useful for new hires and rarely used tasks. Your chat history is saved, so you can log out and return days later to find your previous conversations.
- If the assistant can't fully resolve your issue, type **escalate** to request live support. You'll get a link to submit your request, typically picked up quickly by our support team.

![](https://static.zohocdn.com/zoho-desk-editor/static/images/info.png/)

Your chat history is preserved across sessions. You can navigate to a different screen or log out and return days later — your previous conversations will still be there.

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