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Step by Step:
Step 1: Click on the Tee Sheet button from the menu.
Step 2: Right-click on the desired tee-time and from the drop-down list select Issue Rain Check. This will open the order details window.
Step 3: Select the individual items from within the order summary that need to be refunded. If applicable, you may leave a note in the Refund Reason text box that will save on the original, newly created order, and the return/refund report.
Step 5: Click on the Refund button to open the payment method selection screen. Selecting the "Rain-check Voucher" will require you to enter a voucher number before selecting the "Ok" button to continue processing the refund order.
Step 5: Click on the Refund button to open the payment method selection screen. Selecting the "Rain-check Voucher" will require you to enter a voucher number before selecting the "Ok" button to continue processing the refund order.
You are able to edit the individual refund/rain-check amounts associated with each of the items if you wish to only issue a partial refund.
Step 5: For reference, to view the refund order, navigate to the sales tab from the main menu.
Step 5: To view the reports related to cancellations and refunds. Click on the Reports module from the menu. On the left-hand of the screen, click on the Credit Voucher Report button from the row on the left.
