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F&B App: Navigation Overview

Article contents: Covers the layout, navigation, and core functions available on the Food & Beverage app’s main page.


At the bottom of your screen, you'll see the following navigation buttons:

(1) Hamburger Menu (☰) 

Tapping this will open a menu with various options and settings for the app.


(2) Tables

Opens the visual floor plan
You want to see which tables are occupied, assign a tab to a table, or start a new table order
Tables are outlined in employee colors when occupied


(3) Your Name Button

You'll see a button displaying your name along with the number of tickets currently associated with you. This gives you a quick view of how many active tabs you're managing.


(4) Open Tickets

Shows all of your currently open tabs, so you can quickly return to an existing order to add items or check its status. Your tabs are highlighted in green and shown in your employee color.

 
 (5) Closed Tickets

Displays completed and paid transactions, so you can reprint receipts, add tips, or review past orders. It may also include some open tickets—check the status indicator to confirm.


(6) Sales (Bottom Right)

View sales reports and performance data to review your shift sales, tip totals, and transaction history.


Top of Screen: Search & Menu Navigation


(1) Search Bar

At the very top of your screen, you'll see a search bar. This is where employees can quickly search for particular menu items by typing in keywords. This is helpful when you need to find an item quickly without browsing through department menus.

(2) Department Buttons 

Directly below the search bar, you'll see your department buttons (for example: Food, Beverages, Bar, etc.). These represent the main categories of items available at your facility.

(3) Sub-Department Items

When you tap on a department button, it will expand to show sub-department items, which typically include your menu items (appetizers, entrees, desserts, specific drinks, etc.).


Bottom of Right Panel: Action Buttons

At the bottom of the right panel, you'll see several action buttons that allow you to perform various functions. Here's what each button does:

(1) Add Prep Instructions 

Allows you to add special preparation notes or instructions for the kitchen (e.g., "No onions," "Extra crispy," "Allergy: shellfish").

(2) Tax Exempt

Use this button if the transaction qualifies for tax exemption. This will remove applicable taxes from the ticket.

(3) Service Charge Exempt

Use this button if the transaction should be exempt from automatic service charges or gratuity.

(4) Totals

Displays a breakdown of the ticket totals, including subtotal, tax, service charges, and the final total.

(5) Fire

Sends items to the kitchen to begin preparation. This is used in coursing workflows when you want to control the timing of when dishes are prepared.

(6) Save

Saves your current work on the ticket without closing it. Use this when you need to step away or switch to another tab temporarily but aren't finished with this order yet.

(7) Done

Completes your work on the ticket and closes it, sending any pending items to the kitchen. Use this when you've finished taking the order and are ready to move on.

(8) Cancel

Cancels any unsaved changes you've made to the ticket and returns it to its previous state.

(9) Receipt

Generates and prints a receipt for the ticket. This can be used for pre-receipts (before payment) or final receipts (after payment).

(10) Open

Opens the cash register drawer.

(11) Pay

Takes you to the payment screen where you can process credit cards, cash, or other payment methods to close out the ticket.

Right Side of Screen: Ticket Details Panel

The right side of your screen is dedicated to displaying information about the current ticket you're working on. Let's walk through what you'll see from top to bottom:

(1) Customer Information

At the very top of the right panel, you may see customer information if a customer name has been added to the ticket. This field may or may not have information depending on whether you've entered it.

(2) Ticket Number

Directly below that is the ticket number—a unique identifier for this specific transaction.

(3) Table Number

Next, you'll see the table number (if you've selected a table). This shows which table this ticket is associated with.

(4) Server Name and Tab Number

Below the table information, you'll see the server name and tab number (displayed as "SE" followed by the tab number). This tells you which employee owns this ticket and which tab number it is in your queue.

(5) Seat Information

The seat section is where you can have one or multiple seats, allowing you to place specific orders for particular guests or seats at a table. This is helpful for keeping orders organized when serving multiple people at the same table.

(6) Plus Icon (+) 
Next to the seat information, you'll see a plus icon. Tapping this allows you to add an additional seat to the ticket so you can track separate orders for each person.

(7) Ticket Items

Below the seat information, you'll see the ticket items that have been added to this order. Each item will display with its price, any modifiers, and which seat it's assigned to. We'll go through this area in much more depth in later sections.