General : How to Login to Club Caddie

Step-By-Step:

Step 1: Navigating to the Club Caddie login screen and selecting the appropriate environment for your golf club.

Step 2: Entering your username and password, which can be obtained from your manager if unsure.

Step 3: Introduces the chat feature for customer support, the knowledge base for articles and how-to's, and the software version information located at the bottom right of the screen.

Step 4: Selecting the appropriate terminal or group of terminals, such as the kitchen/bar or pro shop, from the tabs at the top of the screen.

Step 5: Choosing the specific terminal where you will be working, such as server tablet number one.

Step 6: Clocking in using the clock icon at the top of the screen and entering your unique four-digit PIN, which should be memorized.

Step 7: Viewing and adding time cards or checking total hours for the week using the log time window.

Step 8: Understanding that access to modules may vary depending on your role, and contacting your on-site manager for adjusting permissions if needed.

Step 9: Remembering to close all open tabs under your login or transfer them to a colleague before clocking out.

For support resources, please feel free to contact live chat support or utilize our knowledge base for step-by-step guides to the most common questions.

It is additionally recommended that for facility terminals that you utilize our remote assist software for live chat agents to remote in and view your screen and assist with any questions live. To download the remote assist software please follow the steps located here.