---
title: "Register: Awards"
description: "How Awards work in Club Caddie Desktop: the expiration schedule, class and item eligibility, where to see or adjust an Awards balance, and how to apply Awards at checkout."
---

[Skip to content](https://support.clubcaddie.com/register-awards#main-content)

English

Show submenu for translations

[![CC fiserv. (3)](https://support.clubcaddie.com/hs-fs/hubfs/CC%20%20fiserv.%20(3).png?width=200&height=89&name=CC%20%20fiserv.%20(3).png)](https://www.clubcaddie.com?hsLang=en)

- [Club Caddie University](https://clubcaddie-university.com/)
- [Webinar Training](https://info.clubcaddie.com/webinarseries?_gl=1*1b7azj6*_gcl_au*NTg3NjE2MDE0LjE3NTczNTEwMDE.*_ga*MTMwODY5ODg2NS4xNzU3MzUxMDAx*_ga_5DSQKC2H56*czE3NTgzMDAwNDAkbzE4JGcwJHQxNzU4MzAwMDQwJGo2MCRsMCRoMA..)
- [Knowledge Base](https://support.clubcaddie.com/)
- [Changelog](https://clubcaddie.com/changelog/)

Open main navigation

Close main navigation

- [Club Caddie University](https://clubcaddie-university.com/)
- [Webinar Training](https://info.clubcaddie.com/webinarseries?_gl=1*1b7azj6*_gcl_au*NTg3NjE2MDE0LjE3NTczNTEwMDE.*_ga*MTMwODY5ODg2NS4xNzU3MzUxMDAx*_ga_5DSQKC2H56*czE3NTgzMDAwNDAkbzE4JGcwJHQxNzU4MzAwMDQwJGo2MCRsMCRoMA..)
- [Knowledge Base](https://support.clubcaddie.com/)
- [Changelog](https://clubcaddie.com/changelog/)
- English
  
  Show submenu for translations

 Need help fast? Enter your question and get step-by-step tips.

- There are no suggestions because the search field is empty.

1. [Club Caddie](https://support.clubcaddie.com/?hsLang=en)
2. [Desktop: Settings](https://support.clubcaddie.com/desktop-settings?hsLang=en)
3. [Class Management](https://support.clubcaddie.com/desktop-settings?hsLang=en#class-management)

September 10, 2026

# Register: Awards

## Set up Awards, earn them by class and item, see and adjust a balance, and redeem at checkout

Awards is a store-credit reward. When an eligible member buys an item that carries an **Awards Percentage**, or pays dues for a class that carries one, Club Caddie adds that percentage of the amount to the member's Award voucher. The member spends the balance at checkout.

##### **Step by step**

Step 1: Click the gear icon in the top-right corner to open **Settings**, then select **Register Settings**.

![Settings with Register Settings selected](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Feb-18-2026-05-12-34-2147-PM.png?width=670&name=image-png-Feb-18-2026-05-12-34-2147-PM.png)

Step 2: On the **Register** tab, set **Award Expiration Schedule :**. This is the date each year on which Award vouchers expire. If it is left blank, vouchers expire on **December 31**. If a member's first credit is added after the expiration date has already passed for the year, the voucher expires on that date next year.

![Award Expiration Schedule field](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Feb-18-2026-05-13-06-9938-PM.png?width=670&name=image-png-Feb-18-2026-05-13-06-9938-PM.png)

Step 3: Go to **Settings** → **Class Management**, then **Action** → **Edit Class** for the class whose members should earn Awards.

![Class Management with the Action menu](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Feb-18-2026-05-16-02-9222-PM.png?width=670&name=image-png-Feb-18-2026-05-16-02-9222-PM.png)

Step 4: Turn on **Eligible for Awards** and click **SAVE**. Members of this class now earn Awards. The class's **Awards Percentage** applies to that class's membership dues when they are billed, so leave it blank if you only want Awards on purchases.

![Edit Class with Eligible for Awards and Awards Percentage](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Feb-18-2026-05-15-29-5339-PM.png?width=670&name=image-png-Feb-18-2026-05-15-29-5339-PM.png)

Step 5: To earn Awards on purchases, set the percentage on each item: **Settings** → **Inventory Center** → **Add / Manage Items** → **Action** → **View / Edit** → **Details** tab → **Awards Percentage**. Click **Update**. A 5 in this field adds 5% of the item price (plus any selected modifiers) to the member's Award voucher each time it is sold.

![Inventory item Details tab with Awards Percentage](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Feb-18-2026-05-41-39-0876-PM.png?width=670&name=image-png-Feb-18-2026-05-41-39-0876-PM.png)

Step 6: When a member with an eligible class buys an item that has an Awards Percentage, Club Caddie adds the credit to the member's Award voucher automatically. Each member has one Award voucher, numbered **AW-** followed by the club and customer ID, and every credit lands on it.

![Award credit added after a sale](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Feb-18-2026-05-39-26-0227-PM.png?width=670&name=image-png-Feb-18-2026-05-39-26-0227-PM.png)

Step 7: To redeem Awards at checkout, open the member's order at the register, choose **Pay**, and select the member's Award voucher as the payment. Apply the amount to use toward the balance; the rest stays on the voucher until it expires.

![Applying Awards at checkout](https://support.clubcaddie.com/hs-fs/hubfs/image-png-Feb-18-2026-05-38-25-2192-PM.png?width=670&name=image-png-Feb-18-2026-05-38-25-2192-PM.png)

##### **See or adjust an Awards balance**

Open **VOUCHERS** and choose **Awards** in the left menu. The **AWARD VOUCHERS** list shows every member's voucher with **Voucher Balance**, **Expiration Date**, and **Status**. Search by customer name or voucher number.

- **View** shows the voucher details: name, voucher number, valid start and expiration dates, balance, and status.
- **Usage** opens the **Voucher Ledger**: every credit and redemption with its order ID, date, amount, and running balance. **View Order** opens the sale behind a line, and **Export** downloads the ledger.
- **Make Adjustment** on the Voucher Ledger adds a manual credit or debit to the balance, for example to load Awards that accrued before the program was set up.

![View Credit Voucher dialog for an Award voucher](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/register-awards-09--5.8.0.0.png?width=400&height=503&name=register-awards-09--5.8.0.0.png)

![Voucher Ledger with Make Adjustment, Export, and the credit history](https://support.clubcaddie.com/hs-fs/hubfs/kb-pipeline-images/register-awards-08--5.8.0.0.png?width=670&name=register-awards-08--5.8.0.0.png)

##### **Example scenario**

Your club wants to reward members of a premium class. You set the **Award Expiration Schedule**, mark the class **Eligible for Awards**, and put 5 in **Awards Percentage** on the green-fee and merchandise items you want to reward. When a member buys a $40 shirt, $2.00 is added to their Award voucher.

##### **Common questions**

**A customer in the right class earned nothing. Why?**

Awards require the class to be attached through an active membership. A customer who only holds the class as a customer class (no membership record) does not earn. Also confirm the item sold has an **Awards Percentage**.

**Where is the Awards Percentage on the class used?**

On that class's membership dues when they are billed. Purchases use the item's own **Awards Percentage**.

**Can I add Awards credit by hand?**

Yes. **VOUCHERS** → **Awards** → **Usage** on the member's voucher → **Make Adjustment**.

**Why do all vouchers show the same expiration date?**

They expire on the **Award Expiration Schedule** date each year (December 31 when that setting is blank), unless the Awards voucher type has its own expiration strategy set under **Register Settings** → **Club Voucher Type**, which takes priority.

- [Browser](https://support.clubcaddie.com/browser?hsLang=en#main-content)

    - [Tee Sheet](https://support.clubcaddie.com/browser?hsLang=en#tee-sheet)
    - [Register](https://support.clubcaddie.com/browser?hsLang=en#register)
    - [Hardware](https://support.clubcaddie.com/browser?hsLang=en#hardware)
    - [Vouchers](https://support.clubcaddie.com/browser?hsLang=en#vouchers)
    - [Settings](https://support.clubcaddie.com/browser?hsLang=en#settings)
    - [Sales](https://support.clubcaddie.com/browser?hsLang=en#sales)
    - [Members](https://support.clubcaddie.com/browser?hsLang=en#members)
    - [Events](https://support.clubcaddie.com/browser?hsLang=en#events)
- [Troubleshooting](https://support.clubcaddie.com/troubleshooting?hsLang=en)
- [Desktop: Settings](https://support.clubcaddie.com/desktop-settings?hsLang=en#main-content)

    - [Venue Center](https://support.clubcaddie.com/desktop-settings?hsLang=en#venue-center)
    - [Inventory Center](https://support.clubcaddie.com/desktop-settings?hsLang=en#inventory-center)
    - [Manage Roles](https://support.clubcaddie.com/desktop-settings?hsLang=en#manage-roles)
    - [Rack Rate Management](https://support.clubcaddie.com/desktop-settings?hsLang=en#rack-rate-management)
    - [Membership Settings](https://support.clubcaddie.com/desktop-settings?hsLang=en#membership-settings)
    - [Day End Closing](https://support.clubcaddie.com/desktop-settings?hsLang=en#day-end-closing)
    - [Course User Info](https://support.clubcaddie.com/desktop-settings?hsLang=en#course-user-info)
    - [Clover](https://support.clubcaddie.com/desktop-settings?hsLang=en#clover)
    - [Class Management](https://support.clubcaddie.com/desktop-settings?hsLang=en#class-management)
    - [POSLink](https://support.clubcaddie.com/desktop-settings?hsLang=en#poslink)
    - [Mobile App Builder](https://support.clubcaddie.com/desktop-settings?hsLang=en#mobile-app-builder)
    - [Class Rate Management](https://support.clubcaddie.com/desktop-settings?hsLang=en#class-rate-management)
    - [3P Integrations](https://support.clubcaddie.com/desktop-settings?hsLang=en#3p-integrations)
    - [Punch Card Type Center](https://support.clubcaddie.com/desktop-settings?hsLang=en#punch-card-type-center)
    - [Tee Sheet Settings](https://support.clubcaddie.com/desktop-settings?hsLang=en#tee-sheet-settings)
    - [Card Connect](https://support.clubcaddie.com/desktop-settings?hsLang=en#card-connect)
    - [Floor Plan](https://support.clubcaddie.com/desktop-settings?hsLang=en#floor-plan)
    - [General Course Info](https://support.clubcaddie.com/desktop-settings?hsLang=en#general-course-info)
    - [Tax Management](https://support.clubcaddie.com/desktop-settings?hsLang=en#tax-management)
    - [Terminal Management](https://support.clubcaddie.com/desktop-settings?hsLang=en#terminal-management)
    - [Register Settings](https://support.clubcaddie.com/desktop-settings?hsLang=en#register-settings)
    - [Payroll Center](https://support.clubcaddie.com/desktop-settings?hsLang=en#payroll-center)
    - [I-Frames](https://support.clubcaddie.com/desktop-settings?hsLang=en#i-frames)
    - [Event Settings](https://support.clubcaddie.com/desktop-settings?hsLang=en#event-settings)
- [General](https://support.clubcaddie.com/general?hsLang=en)
- [Reports](https://support.clubcaddie.com/reports?hsLang=en)
- [Support](https://support.clubcaddie.com/support?hsLang=en#main-content)

    - [Chat AI](https://support.clubcaddie.com/support?hsLang=en#chat-ai)
- [Register](https://support.clubcaddie.com/register?hsLang=en#main-content)

    - [Holding Accounts](https://support.clubcaddie.com/register?hsLang=en#holding-accounts)
    - [Tools](https://support.clubcaddie.com/register?hsLang=en#tools)
    - [Payments](https://support.clubcaddie.com/register?hsLang=en#payments)
    - [Tab Management](https://support.clubcaddie.com/register?hsLang=en#tab-management)
- [Tee Sheet](https://support.clubcaddie.com/tee-sheet?hsLang=en#main-content)

    - [Tee Sheet Settings](https://support.clubcaddie.com/tee-sheet?hsLang=en#tee-sheet-settings)
- [Starter Sheet](https://support.clubcaddie.com/starter-sheet?hsLang=en)
- [Activities](https://support.clubcaddie.com/activities?hsLang=en#main-content)

    - [Activity Center](https://support.clubcaddie.com/activities?hsLang=en#activity-center)
- [Events](https://support.clubcaddie.com/events?hsLang=en#main-content)

    - [General](https://support.clubcaddie.com/events?hsLang=en#general)
    - [Activity Outing Manager](https://support.clubcaddie.com/events?hsLang=en#activity-outing-manager)
    - [Golf League Manager](https://support.clubcaddie.com/events?hsLang=en#golf-league-manager)
    - [Online Events](https://support.clubcaddie.com/events?hsLang=en#online-events)
    - [Banquet Manager](https://support.clubcaddie.com/events?hsLang=en#banquet-manager)
    - [Golf Outing Manager](https://support.clubcaddie.com/events?hsLang=en#golf-outing-manager)
- [On Demand](https://support.clubcaddie.com/on-demand?hsLang=en)
- [Customers](https://support.clubcaddie.com/customers?hsLang=en#main-content)

    - [Message Center](https://support.clubcaddie.com/customers?hsLang=en#message-center)
    - [CRM](https://support.clubcaddie.com/customers?hsLang=en#crm)
    - [Bulletin Board](https://support.clubcaddie.com/customers?hsLang=en#bulletin-board)
- [Members](https://support.clubcaddie.com/members?hsLang=en#main-content)

    - [Membership Portal](https://support.clubcaddie.com/members?hsLang=en#membership-portal)
- [Vouchers](https://support.clubcaddie.com/vouchers?hsLang=en#main-content)

    - [Credit Books](https://support.clubcaddie.com/vouchers?hsLang=en#credit-books)
    - [Punch Cards](https://support.clubcaddie.com/vouchers?hsLang=en#punch-cards)
    - [Holding Account](https://support.clubcaddie.com/vouchers?hsLang=en#holding-account)
- [Sales](https://support.clubcaddie.com/sales?hsLang=en)
- [Quickbooks](https://support.clubcaddie.com/quickbooks?hsLang=en#main-content)

    - [Quickbooks Desktop](https://support.clubcaddie.com/quickbooks?hsLang=en#quickbooks-desktop)
    - [Quickbooks Online](https://support.clubcaddie.com/quickbooks?hsLang=en#quickbooks-online)
    - [General](https://support.clubcaddie.com/quickbooks?hsLang=en#general)
- [Hardware](https://support.clubcaddie.com/hardware?hsLang=en#main-content)

    - [First American / First Pay](https://support.clubcaddie.com/hardware?hsLang=en#first-american-first-pay)
    - [Card Connect](https://support.clubcaddie.com/hardware?hsLang=en#card-connect)
    - [Sound Payments / POSLink](https://support.clubcaddie.com/hardware?hsLang=en#sound-payments-poslink)
    - [Printer](https://support.clubcaddie.com/hardware?hsLang=en#printer)
    - [Clover Connect](https://support.clubcaddie.com/hardware?hsLang=en#clover-connect)
    - [Clover Go](https://support.clubcaddie.com/hardware?hsLang=en#clover-go)
- [Food and Beverage App](https://support.clubcaddie.com/food-and-beverage-app?hsLang=en#main-content)

    - [Key Features and Procedures](https://support.clubcaddie.com/food-and-beverage-app?hsLang=en#key-features-and-procedures)
- [Mobile App](https://support.clubcaddie.com/mobile-app?hsLang=en)
- [Email Marketing](https://support.clubcaddie.com/email-marketing?hsLang=en)
- [KDS (Kitchen Display System)](https://support.clubcaddie.com/kds-kitchen-display-system?hsLang=en)
- [Video Training](https://support.clubcaddie.com/video-training?hsLang=en#main-content)

    - [Membership & Passes](https://support.clubcaddie.com/video-training?hsLang=en#membership-passes)
    - [Class Management](https://support.clubcaddie.com/video-training?hsLang=en#class-management)
    - [I-Frames](https://support.clubcaddie.com/video-training?hsLang=en#i-frames)
    - [Accounting](https://support.clubcaddie.com/video-training?hsLang=en#accounting)
- [Club Caddie Managed Marketing](https://support.clubcaddie.com/club-caddie-managed-marketing?hsLang=en#main-content)

    - [SMS](https://support.clubcaddie.com/club-caddie-managed-marketing?hsLang=en#sms)
    - [Email Marketing](https://support.clubcaddie.com/club-caddie-managed-marketing?hsLang=en#email-marketing)
- [Uncategorized](https://support.clubcaddie.com/uncategorized?hsLang=en)
- [MCO](https://support.clubcaddie.com/mco?hsLang=en#main-content)

    - [Inventory](https://support.clubcaddie.com/mco?hsLang=en#inventory)

[![club\_caddie\_logo\_tech\_grid\_website](https://support.clubcaddie.com/hs-fs/hubfs/club_caddie_logo_tech_grid_website.jpg?width=200&height=103&name=club_caddie_logo_tech_grid_website.jpg "club_caddie_logo_tech_grid_website")](https://www.clubcaddie.com?hsLang=en)

<https://clubcaddie.com/?hsLang=en>

Award Winning, All-In-One,

Golf Facility Management Software.

 

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2025, Club Caddie