Skip to content
English
  • There are no suggestions because the search field is empty.

Settings : Register Settings : How to enable loyalty points

Turn loyalty on, set the dollars-per-point rate, and choose the earning and eligibility strategies

This article gives step-by-step instructions on how to enable loyalty points and choose how they are earned.

Step by step

Step 1: Click the settings icon (gear wheel) in the upper right-hand corner of Club Caddie. Select Register Settings from the left-hand menu.

Step 2: Click the Loyalty tab to see the loyalty settings.

Register Settings, Loyalty tab showing Loyalty Applicable, Loyalty Points Earning Strategy, Loyalty Program Customer Inclusion Methodology, and Loyalty Point

Step 3: Check Loyalty Applicable: to turn loyalty on. In Loyalty Point :, enter the dollar amount a customer must spend to earn one point (the label beside it reads $ = 1 Loyalty Point). Click SUBMIT.

Example: enter 10 and the customer earns 1 loyalty point for every $10 spent.

Step 4: In Loyalty Points Earning Strategy :, choose how points are calculated:

  • Club Wide Points Per Price Strategy — every eligible customer earns at the rate from Step 3 on everything they buy.
  • Inventory Specific Strategy — points are set per item in the Inventory Center, and the Step 3 value is not used. See Register Settings: Loyalty Points - Inventory Specific Item Earning.

Step 5: In Loyalty Program Customer Inclusion Methodology :, choose who can earn:

  • Club Wide Customers Methodology — all customers earn.
  • Customers With Specific Classes Methodology — only customers in classes marked Eligible For Loyalty in Class Management earn. See Register Settings: Loyalty Points - Customers With Specific Classes.

For how the three settings work together, see Settings: Loyalty Points Overview.

Common questions

I set a dollar value but customers earn different amounts per item. Why?

The earning strategy is set to Inventory Specific Strategy, so each item's own Loyalty Earned value applies and the dollar value in Loyalty Point : is ignored.