For your ease of use, we have provided an example email template below that can be used to send out to your membership base. You'll notice some fields designated in bold and in brackets that require input from you to customize it to your facility and specific customer. This includes your Customer Name often defined as a merge field in your chosen email marketing tool, your facility name, and the landing page of your setup membership web portal.
On behalf of [Facility Name], I wanted to personally say thank you and welcome you to our community!
Listed below are helpful instructions to get you familiar with your member portal.
Membership Portal Sign-In:
1. Click on this link to navigate to our membership portal: [Embed or paste your landing page set up with your membership portal or copy the URL for "Membership" found in Settings -> Iframes]
2. Click "Forgot Password"
3. Enter your email address in the forgot password box.
4. Click "Reset Password".
5. Check your email for the reset password email, then use this temporary password given in the email to log in to your account with the link in step 1 above.
Once you are logged in please follow these steps to create a new password:
1. On the left-hand side of the screen you will click "Settings"
2. Then click "Change Password" this will be your new password when signing in to the membership portal to book tee times and sign up for other member events.
If you are a monthly member you must set up auto-pay so your membership stays active. Please follow the steps listed in the link below to set up autopay.
1. Once you are signed in to your account, click the "Auto-Pay Setup" on the left-hand side of the screen.
2. Select either the Credit Card or ACH option and input the requested information into our secure web form. 3. Click submit and you're all set!
All the best,
[Facility Name]