Browser - Sales: Viewing Recent Orders

Overview

The Sales screen opens on a list of your most recent orders, so you don't have to search for anything. It's a fast way to check what was just rung up, whether a payment went through, or to pull up a receipt from a few minutes ago. The page title reads Recent Orders, and each row is one order.

View your recent orders

1. Click Sales in the left navigation. The Recent Orders list loads by itself.
   
2. Read the order across its row. The columns are:
   • Order Id and Created At
   • Customer Id (a golfer profile starts with G, a customer profile with C), Name, Email and Mobile No
   • Sub Total, Discount, Tax Amount, Service Charge, Grand Total and Tip
   • Payment Type and Paid At
   • Status (Active or Void) and Payment Status (Pending, Success or Failed)
3. To reload the list without changing anything else, click the refresh icon at the left of the filter bar.
4. Double-click a row to open that order's receipt.

Act on an order from the list

1. Click the three dot icon at the end of the order's row.
2. Select what you need: Receipt, Refund, Void, Add Tip, Reopen, Void and Clone or Clone. Some items are greyed out when they don't apply to that order.
   

Return to recent orders after a search

1. After you search or filter, the title changes to Search Result and a Show Recent Order button shows at the top right.
2. Click Show Recent Order to go back to the default recent orders list.
   

Common Questions

How many orders show at once?

The list is split into pages. The page controls sit at the bottom of the list when there are more orders than fit on one page.

Does this list include voided orders?

Yes. A voided order stays in the list with a Void status, so it remains part of your history.

Why is Refund or Add Tip greyed out on an order?

Some items don't apply to every order. On a Pending order, like the one in the picture, Refund and Add Tip are greyed out.